Privacy Policy

At The Test Centre (“We”) we are committed to looking after your private information with great care. We never sell,
rent or share your personal information with any third parties. This Privacy Policy explains what information we
collect from you and how we use it, and how your information will be secured.

We may collect and process the following data about you

Personal information that is capable of identifying you as an individual, including:

Personal names, postal and billing addresses, telephone numbers, email addresses and other similar contact data.
Financial and transaction data such as credit or debit card numbers and other bank account information
Details of individual visits and interaction withThe Test Centre website, and other traffic,
location, blogging and communication data.
Demographic details such as your postcode, age, gender, and preferences.

When we collect personal data

We obtain information when:

You complete our application forms.
You show interest in our courses by providing a business card or contact details.
Complete surveys that we use for research purposes, although you do not have to respond to them.
When you contact us by phone, email or post, we may keep a record of that correspondence.

How your personal data is used

To process your applications.
To send booking confirmations and reminders and may (if you have opted in), send you details of offers and
promotions from time to time.
For billing purposes, such as carrying out transactions and fulfill orders that we receive.
To provide you with information, products or services that you request from us or which we feel may interest
you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.

How do we process your personal data?

The Test Centre complies with its obligations under the GDPR by keeping personal data up to date, stored and
destroyed securely by not collecting or retaining excessive amounts of data. Personal data will also be protected
from loss, misuse and unauthorized disclosure. The Test Centre will ensure that appropriate technical measures
are in place to protect personal data. Personal data will be processed lawfully, fairly and in a transparent manner.

How long do we keep your personal data?

We retain your personal data for no longer than is necessary for the purpose(s) for which it was provided. Otherwise,
we securely erase your personal data from our systems when it is no longer needed.

Marketing and consent

The Test Centre uses personal data in order to provide you with information, products or services that you
request from us or which we feel may interest you, where you have consented to be contacted for such purposes. You
will only be sent information for marketing purposes should you consent to receive it, and if having given consent
you later change your mind, you are free to remove your consent. If you wish to change your preferences, you can
contact the team at info@thetestcentre.co.uk and we will change your preferences for you.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies,
which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no
control over them.

Cookies

Our website uses cookies to distinguish you from other users of our website. The cookies we use are “analytical”
cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the site
when they are using it. This helps us to improve the way our website works and helps us to provide you with a good
experience when you browse our website and also allows us to improve our site.

Under the GDPR, you have the following rights

The right to be informed with clear, transparent and easily understandable information about how we use your
personal data.
The right to obtain your personal data.
The right to request that The Test Centre corrects any personal data found to be inaccurate or out of
date.
The right to request that your personal data is erased where it is no longer necessary for The Test Centre
to retain such data.
The right to restrict processing of your personal data in certain circumstances.
The right to obtain and reuse your personal data in a structured, commonly used and readable format, known as
the right to “data portability”.
The right to object to us processing your personal data for our legitimate business interests or for direct
marketing purposes.
The right to withdraw your consent to processing.
The right to lodge a complaint with the Information Commissioners Office.

In order to exercise any of your rights, please use the contact details set out below:

How to contact us

Email: admin@thetestcentre.co.uk
Write to: The Test Centre, 193-197 Edward Place, Deptford, London, SE8 5HD
Call: 0333 358 9777

Future updates

The Test Centre is continuously reviewing its privacy policy, any changes to our privacy policy in the
future will be posted on this page, and where appropriate, notified to you by email.